For the past few days, many Ghanaians have had to sleep in darkness for days after failing to buy credits for their prepaid meters following a technical challenge in the Electricity Company of Ghana’s system.
Some consumers in the past days were seen queuing at some offices of the Electricity Company of Ghana (ECG) in an attempt to remedy the situation in their homes.
In a press statement released on September 28, the Electricity Company of Ghana (ECG) has announced that vending challenges with the prepaid metering systems are being fixed.
However, the problem continues to persist with consumers in Volta, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw and Tafo affected.
Ghanaians are frustrated and are calling ECG on their coils media platforms following numerous attempts to get electricity.
See some reactions below:
Just left the ECG office. Prepaid can still not be bought so they’re taking phone numbers and addresses of customers so they can come to your house and turn the lights on for you. I don’t know how many people they have on the field to be able to execute this task but we’ll see.
— Wa Beyoncé (@Zeinat_Issahak) October 1, 2022
This picture will tell you The ECG is the most useless company in Ghana…from network problem to printer damage…huh
I want to ask our leaders if it’s a curse to be a Ghanaian. pic.twitter.com/7Vg657Cqcv— Down Ball (@DownBall12) October 1, 2022
Imagine business owners who will suffer cos u people can’t get your things right? Imagine the number of customers who have not slept well in days because they do not have electricity. Yeah, it stress from sitting down comfortably in a chair and writing names can’t be compared.
— Wa Beyoncé (@Zeinat_Issahak) October 1, 2022
The ECG has resorted to going to customers homes and connecting them after making payment.
Somehow I see illegal connection. Cos my meter still reads zero.
— 3.142 (@lips_pi) October 1, 2022
My sister just returned from the ECG office and guess what she couldn’t buy the power. I heard they said someone hijacked their system. I know on Monday we will hear NDC person hacked into their system. In any serious country by now the energy minister will step down.
— Thug Motivation 103
(@Thugmotivation0) October 1, 2022
When this is over we must probe what really happened with the ECG payment system. 5 days of this “glitch”. The conspiracy theories are swirling and to be honest some of them are not too far fetched
— Godfred Akoto Boafo (@eastsportsman) September 30, 2022
The ECG boss has gone quiet in all this allege system or cyber attack challenges which has resulted in some Ghanaian chasing prepaid like it cocaine. He was running from radio station to radio few weeks ago on the krobo impase.
— Kwame Sarpong
(@KwameSarpon2) October 1, 2022
Bro the ECG thing bo be joke o
pic.twitter.com/Uq2Gfk3VNu
— Duncan
Loool
The ECG issue actually started weeks back. Bought prepaid and when we tried to load it the meter went off. Called their office for assistance and they told us we were owing. Prepaid oo.— aforo
(@awere_jnr) October 1, 2022
The scenes at the ECG office at Bortianor is more than atemuda eei ɔman Ghana.
— Saint Benedict
. (@SainttBenedict) October 1, 2022
The ECG boss and the energy minister would have been sacked in any serious country…but over here, yenfa ma Nyame!
— Kwame Amo Dadzie (@kwamemoments) September 30, 2022
People are cued in the rain at the afianya “The ECG” office waiting but we’ve been told that the new card on the new meters is not working. Should we connect illegally because we have kids at home and no sign of us getting power though we have money. #newsfile. “sammmy Gyamfi” pic.twitter.com/NTz8U5Va7S
— Manfriday2 (@Manfriday22) October 1, 2022
The ECG people Dey do nothing. Ah
https://t.co/gsglC3f1EG
— Celebrity @rtist (JB_@RT) (@AsareJoel4) September 30, 2022
After 3 hours I’ve finally been served at the ECG regional office in Tema. Not by power, not by might but just because I was lucky enough to be an old meter user. People I went to meet who apparently had been there 4 hours prior to my auspicious arrival are still there https://t.co/3ipRfVmz6a
— Jinpachi Mishima (@adjeteyfio_) September 30, 2022
Tried purchasing power with the ECG app but got this response. @ECGghOfficial are you still working on solving the situation?? pic.twitter.com/opYBAKQZ0N
— Sampson Wolanyo Deklu (@iamwolanyo) October 1, 2022
Has the ECG payment system been hacked ? Appears this is the entire country. Needs urgent attention to get consumers back in “light”.
— LordHanson (@Ehansoni1) October 1, 2022
Confusion sparks at the ECG head Office in Nsawam, People have been unable to top up thier prepaid meter for couple of days now. It is believed to be a poor network reception but the Management of ECG have promise to come out to calm the public on why they have not been able to pic.twitter.com/yF83fnBCP9
— Cwesi Highest Blog (#thepeoplesblogger) (@cwesihighest) October 1, 2022
Notwithstanding
1. Why is there no Back Up Plan
2. Are the Hackers demanding a Ransom
3. The IT Department needs overhauling
4. Can the NCA, Cyber Security Bureau and National Security step in… This is now a Threat To The State.— Sir Roger Ziyech! Website Development Expert
(@roger_dakey) October 1, 2022
Hi @NAkufoAddo, please who is the ECG boss and why is he still at post after such gross incompetent of job delivery? Do the needful by Monday. Thank you.
— Mr Dicky• Kweku Kendrick (@dickson_gh) October 1, 2022
So apparently, no one ever thought of it that the ECG’s prepaid online system could be hacked ? Why are we doing this to ourselves . It’s 2022 Ghana Wake up!!!!!!!!!!
— Owuraku
ECG is a disgrace. Morning queue at the ECG office to buy prepaid . After the slave trade our own leaders are making us slaves pic.twitter.com/oXR5j6DLEk
— Kwaku Egyir Ampah (@Zinga2) October 1, 2022
Krobos were fighting The ECG for us but we had some people here defending the actions of The ECG by sending military men to beat them. As for us their they won’t beat us oo but they will make us feel it ankasa.
— Abaa Victory
(@AbaaVictory) October 1, 2022
It’s quite chaotic at the ecg office at afianya. Prepaid customers are not able to enter to buy power. We’ve been informed that data on the new card has some problems. Why must we continue to sleep in darkness. “Sammy Gyamfi”
— Manfriday2 (@Manfriday22) October 1, 2022
The ECG probably procured an off the shelf system with little or no protection from hacking. The system hasn’t been operating efficiently since March. https://t.co/04aMKzhzNa
— Freddie
I feel like, if Ghana doesn’t sit up and be serious about cyber security erhh.
We’ll wake up one day and the country is in the hands of a teenage/cyber group.
The #ecg issue is just the beginning.
Expect more!— Abdul Aziz Ali (@certyfreak) October 1, 2022
The fight , stampede, and pressing of ass and boobs wey dey go on for the ECG Bortianor Office er
…esewani. One girl dem press in boobs like bofrot. Another nigga he chop like 7 slaps
— Dabodabo (@hallow_in) October 1, 2022
— Freddie
— Freddie
One Solution to Ghana’s energy crisis is having multiple providers just like in foreign countries. the ecg bn the only electricity provider isn’t the best.
— NanaYaw (@chasernana1) September 30, 2022
The ECG challenge must be fixed. System down for days. Not encouraging for businesses or customers.
The queues at the various ECG service centres or vendors doesn’t show most of the customers understand what is happening. We need clarity not the queue! https://t.co/Cm7SHQ4iBQ
— LordHanson (@Ehansoni1) September 30, 2022
